CAN I CANCEL OR MAKE CHANGES TO MY ORDER?

As your purchase will be prepared quickly for dispatch, please contact our Customer Service as soon as possible to cancel or make changes to an order. Unfortunately, once the order has been processed, we are unable to cancel it or to add any items, but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Return & Refunds Policy.

ARE THE ITEMS AUTHENTIC ?

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. 

Our offering is expertly hand made, curated from the designs of our founder. We guarantee all items are authentic and one of a kind.

This excludes our womens anthletic line. If Authenticity is what you’re looking for you’re in the right place. 

How will my order be packaged?

Your order will be carefully packaged in a protective casing to ensure it arrives to you in great condition. Additional branded items such as dust bags will be included if provided by the designer.

HOW DO I PREPARE PACKAGE RETURN?

Simply follow these steps to prepare your item:

1. Should you receive a faulty product or not the product you ordered, open a return request ticket your profile and send an e-mail with product photos to VISETAPPREND@GMAIL.COM. We will send you instructions on how to proceed within the next business day following your request.

2. Insert a copy of the ORDER NUMBER inside the package. If no number is subsequently found we will NOT guarantee reimbursement for the goods returned