SHIPPING
Thank you for your interest in our fashion brand. We understand that shipping and returns are important considerations for our customers. Here is some information regarding our shipping and return policies:
RETURNS
Shipping:
We offer worldwide shipping to ensure that our customers can enjoy our fashion brand no matter where they are located. The shipping cost and estimated delivery time may vary depending on the destination and the shipping method chosen during checkout. We strive to process and ship orders promptly to ensure timely delivery.
Returns:
We want you to be completely satisfied with your purchase from Vis Et Apprend. If for any reason you are not satisfied with your order, we offer a hassle-free return policy. Here are some key points to note:
1. Eligibility: To be eligible for a return, the item(s) must be unused, unworn, and in the same condition as when you received them. Any original packaging, tags, or labels should also be intact.No returns after 30 days.
2. Timeframe: You may initiate a return within a specified period from the date of delivery. The exact timeframe will be mentioned in our official return policy, which you can find on our website or within your order confirmation.
3. Return Process: To initiate a return, please follow the instructions provided in our return policy. This typically involves contacting our customer service team, providing details about the items you wish to return, and obtaining a return authorization.
4. Return Shipping: The cost of return shipping may vary depending on your location and the shipping method you choose. In case of a defective or incorrect item, we will cover the return shipping costs. However, for general returns or exchanges, the customer is responsible for the return shipping expenses.
5. Refunds and Exchanges: Once we receive and inspect the returned items, we will process the refund back to your original payment method, or we can assist you with an exchange, depending on your preference and product availability.
Please note that the above information is a general overview of our shipping and return policies. We recommend reviewing our official policies, which can be found on our website or by contacting our customer service team, for detailed and up-to-date information.
If you have any specific questions or concerns regarding shipping or returns, please feel free to reach out to our customer service team. We are here to assist you and ensure a smooth and satisfactory shopping experience with our fashion brand.